About the Company: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

About the Role: Technical Support Team LeadThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you8+ years of experience in working on Active Directory and 6+ years of experience in Windows Administration, , MS cluster Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. The primary function of support consultants is to provide in-depth technical and technological expertise in their areas of focus, so that we can develop a genuinely customized solution for every customer. working at highest level with customers and managing large projects. Need to be flexible to work in shifts and work from Office.What you’ll do:·     Overall proactive monitoring through online dashboard and management of equipment, endpoints, servers, database, network devices and related services·     Installing and test desktop software applications running in the Customer environment and configuration of internet browsers for running Customer applications·     Extend central support to users w.r.t. tool/ (Manage Engine)·     Coordination for delivery/ deployment/discovery of agents/endpoints and installation of new hardware, software and necessary licenses in stipulated period·     Shall be responsible for providing the timely resolution of the OS related issue raised by the Customer·     Tape Management ·     Backup Policy Creation ·     Scheduling Backup on DC, DR·     Archival Management ·     OEM Liaising ·     Support During DR-DRILL·     Responsible for OEM Health check of Deployed SolutionCarry out Preventive maintenance thru OEMs

Key Responsibilities: · Overall proactive monitoring through online dashboard and management of equipment, endpoints, servers, database, network devices and related services· Installing and test desktop software applications running in the Customer environment and configuration of internet browsers for running Customer applications· Extend central support to users w.r.t. tool/ (Manage Engine)· Coordination for delivery/ deployment/discovery of agents/endpoints and installation of new hardware, software and necessary licenses in stipulated period· Shall be responsible for providing the timely resolution of the OS related issue raised by the Customer· Tape Management · Backup Policy Creation · Scheduling Backup on DC, DR· Archival Management · OEM Liaising · Support During DR-DRILL· Responsible for OEM Health check of Deployed SolutionCarry out Preventive maintenance thru OEMs