About the Company: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

About the Role: ICM Credit Product Strategy & Operations (CPSO) – Assistant Vice President (C12)CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defence.

Key Responsibilities: Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation Implementation of best practices inline with established guidelines to drive operational consistency across Business UnitsEnsure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs.Ensure timely completion of projects within the CPSO book of work.Following established governance mechanisms / controls to prevent recurrence of issuesIdentify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organizationEnsure ongoing and timely feedback and coaching of Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and executionActively participate in Learning, Development and Training opportunities including instructor led coursesSupport CPSE VoE Engagement, Belonging (DEI), and Leadership scoreTravel (less than 10%)