About the Company: HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

Key Responsibilities:

1. Lead advanced incident response and resolution using NextGenFirewall and Cisco ASA, ensuring timely mitigation of complex security threats and minimizing service disruptions. 2. Oversee firewall policy management and optimization utilizing Palo Alto and Cisco ASA, implementing security best practices and compliance requirements across enterprise environments. 3. Drive continuous improvement initiatives for operational processes in Web Application Firewall management, introducing automation and efficiency enhancements. 4. Mentor and guide support teams in advanced troubleshooting and configuration of NGFW technologies, promoting knowledge sharing and technical growth. 5. Collaborate with internal stakeholders to align firewall operations with client requirements, proactively addressing escalations and ensuring SLA adherence. 6. Evaluate and integrate innovative security solutions, leveraging Palo Alto and Cisco ASA capabilities to enhance threat detection and response strategies. 7. Develop and maintain comprehensive management reports using operational data from firewall platforms, supporting informed decision-making and process optimization.